Shipping & Returns

  1. Shipping Address
  2. General

Q: Shipping Address

Please keep in mind that we cannot ship to a PO BOX at all. Your address must be a complete full physical shipping address.

Q: General

If you placed your order with us before 11:30am (MST), Monday - Friday, your order may be shipped within 24 hours of the order being processed. Parts ordered must be in stock for the order to ship.
Approximately 99% of all orders leave the manufacturer's warehouse the same day (not including weekends and holidays). Through our multi-channel online platform we seamlessly translate your order to our various manufacturers to assure your item is in stock. 

If your item is not in stock, you will receive an email with an expected availability date. Once your order has shipped, the average UPS Ground transit time is 1-3 working days. Every TRUCK PROS order will have a signature on delivery. If you refuse an order due to the signature required, that does not guarantee a refund.

If your order's weight exceeds 150 lbs or your order includes tires larger than 35", then we use a freight trucking company to ship your order. If you order a large lift kit, please keep in mind the product may not be eligible for expedited shipping. In this event, your expedited shipping amount will be refunded.